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Done Right Marketing
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    • Why choose us?
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Done Right Marketing

0498240011


  • Home
  • Why choose us?
  • Pricing Services
  • Pricing
  • Services
  • Solutions
  • Services

What we can do for you

Services we can offer

 

CRM Setup & Customisation

We design and configure a CRM tailored to your business, giving you one central place to manage leads, customers, jobs and follow-ups. Every system is customised to match your workflow, making it easier to stay organised and never lose an opportunity.


Lead Management System

Capture every enquiry in one place and ensure no lead falls through the cracks. We build structured pipelines that help your team track progress, prioritise follow-ups and convert more enquiries into paying customers.


Callback Booking System

Stop playing phone tag. Allow customers to instantly book a callback time that suits them using your live calendar. Your team receives automatic notifications and reminders, creating a smoother experience for everyone.


Sales Pipeline Design

We build clear, easy-to-manage sales pipelines that show exactly where every lead sits in your sales process. This gives your team complete visibility while helping improve follow-up and conversion rates.


Email Automation

Automatically send personalised emails throughout the customer journey, from enquiry confirmations to follow-up reminders and re-engagement campaigns. Save time while keeping every lead engaged.


SMS Automation

Instantly send SMS confirmations, appointment reminders and follow-up messages without lifting a finger. SMS automation helps improve communication and keeps your business front of mind.


Customer Follow-Up Automation

Never forget to follow up again. Our automated workflows ensure every enquiry receives timely communication, improving response times and increasing your chances of winning more business.



Customer Reactivation Campaigns

Reconnect with previous customers through automated email and SMS campaigns. Encourage repeat business, promote new services and increase revenue from the customers you already have.


Review Request Automation

Automatically request Google and Facebook reviews after a job is completed. Build your online reputation and generate more trust with future customers.


Business Process Automation

Eliminate repetitive manual tasks by connecting your CRM, calendar, forms, email and other business systems. We create automated workflows that save time, reduce errors and improve efficiency.


Calendar Integration

Connect your booking calendar directly with your CRM so appointments, reminders and follow-ups happen automatically. Customers enjoy a seamless booking experience while your team stays organised.


Dashboard & Reporting

Track enquiries, conversion rates, sales performance and team activity with easy-to-read dashboards. Gain valuable insights that help you make better business decisions.


CRM Training

We provide practical training so your team feels confident using your new CRM. Our goal is to ensure everyone understands the system and gets the most value from it.


System Audit

Already have a CRM? We'll review your existing setup, identify bottlenecks and recommend practical improvements to increase efficiency and conversions.


Workflow Optimisation

We analyse your current business processes and redesign them to remove unnecessary admin, reduce delays and create a smoother experience for both your team and your customers.

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