Done Right Marketing — Right strategy. Smart systems. Real results.

Terms & Conditions

These terms apply to every order placed through donerightmarketing.com.au. By paying for an order, you agree to them.

1. About us

Done Right Marketing is operated by Melina Chirico, a sole trader based in Victoria, Australia (ABN 85 064 961 861). Contact: info@donerightmarketing.com.au.

2. Our services

  • Our Social Ad service includes one 10-second or 20-second video ad for social media (as ordered) and up to 2 rounds of edits.
  • Prices are in Australian dollars and include GST.
  • Videos are produced by us, not generated automatically by the website.
  • Ad spend, ad account setup and running your campaigns are not included unless agreed in writing.

3. Ordering and payment

  • Payment is made in full upfront via PayPal.
  • Work begins once payment and your brief (business details, offer, logo and any images) are received.
  • Promo codes apply only as stated and cannot be combined or exchanged for cash.

4. Your materials

  • You confirm you own, or have permission to use, any logos, images, text or music you send us.
  • You give us permission to use those materials only to create your video.
  • You are responsible for making sure your ad claims are accurate and follow the rules of the platform you advertise on.

5. Preview, edits and delivery

  • We aim to send a watermarked preview within 48 hours of receiving your brief.
  • You can request up to 2 rounds of edits to the preview. Further edits or a new concept may cost extra, and we will quote first.
  • Once you confirm you are happy, we send the final video without the watermark.
  • The watermarked preview is for review only. It must not be posted, published or used in any ad.

6. Ownership and use

  • The video remains ours until the final, watermark-free file is released to you.
  • Once released, you may use the video for your business marketing without limit.
  • We may show the video in our portfolio and on our social media unless you ask us not to in writing.

7. No guaranteed results

We create the ad, but we cannot guarantee views, leads, sales or ad approval, as these depend on your offer, budget and the platform.

8. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms limits those rights. Otherwise, to the extent the law allows, our total liability for any order is limited to the amount you paid for it.

9. Privacy

We use your details only to deliver your order and contact you about it. We do not sell your information.

10. Changes and governing law

We may update these terms from time to time; the version on the website when you order applies. These terms are governed by the laws of Victoria, Australia.

Questions about these terms?

Email info@donerightmarketing.com.au or read our Refund Policy.